C9 Recruitment are currently seeking a Customer Service Supervisor for Full time work paying £14.50 per hour for one of the top Bus operators in the UK.

Immediate starts available!!!

Customer service supervisor Candidate Requirements:

–      Answering Phone calls & replying to emails

–      Updating Social media channels with service updates, road closures etc

–      Assisting customers with lost property enquiries

–      Using Ticketer to track services and communicate this to our customers in a timey manner

–      Log and report details of complaints received to the duty manager team

–      Provide periodic reporting at top level of customer correspondence to the management team

–      Previous Customer service experience

–      Fluent in English & IT literate

Customer service supervisor Summary:

–      Working Monday – Friday (Except public holidays)

–      Working hours 10:30am – 19:00pm

–      Full training of all systems will be provided

If you feel you have the skills and experience to do this job, please apply with your updated CV.